Samsung has launched an investigation over claims its top-of-the-range Galaxy S3 smartphone exploded in a customer’s car.
The customer, who only identified himself as Dillo2k10, posted images on an online bulletin board which appeared to show burns and blackened, melted plastic at the base of the phone, near the charging port.
The user, from Dublin, Ireland, said: “I was driving along with my Galaxy S3 in my car mount when suddenly a white flame, sparks and a bang came out of the phone.
‘I pulled in to look at my phone, the phone burned from the inside out. Burned through the plastic and melted my case to my phone. The phone kept working but without any signal.
‘The phone was destroyed and it slightly burned a piece of plastic on the inside of my car.’
He added: ‘I’m really annoyed. That could have burned the side of my face or through my pocket and my leg, or set fire to my bed. It’s very dangerous.’
A Samsung spokesman said: “Samsung is aware of this issue and will begin investigating as soon as we receive the specific product in question.
“Once the investigation is complete, we will be able to provide further details on the situation.”
Many reviewers have praised the S3, calling it Android’s ‘iPhone killer’, in reference to Apple’s phone, which is often seen as the standard-bearer for smartphones.
The Galaxy S3 has already sold more than 10 million models worldwide and was one of the fastest-selling gadgets of all time following its launch in May.